We Ensure That Your Commercial Kitchen Operates Efficiently and Meets all Regulatory Requirements

Custom Gas have been trusted to keep some of the UK’s largest commercial kitchens running smoothly since 2001. With thousands of satisfied clients and a completely bespoke approach to commercial kitchen maintenance and servicing, it’s fair to say that we’re one of the most reliable companies in the Southwest.
We offer preventative kitchen maintenance packages and regular servicing support for businesses and organisations across the whole of the Westcountry.

A dedicated team of emergency engineers 7-days a week

When it comes to the service, maintenance, breakdown and repair of your catering equipment we understand how important it is you get fast results; equipment that isn’t working causes downtime which eats into your profit!

We can offer you a quick and efficient response and provide you with the most efficient and transparent service for all breakdown callouts, maintenance and new installations.

Our emergency service means you don’t have to wait until the next working day to log a callout or check the status of the job. We are there when you need it most!

Uniquely, our engineers are available for all emergencies so we can be with you before your kitchen service starts, reducing the impact on your team. Our ultimate goal is to be flexible and be on-site at a time that suits you, not us.

Whether you have a contract with us or just need an emergency breakdown call out please call us to arrange your appointment.

Our goal is to ensure that you have maximum availability of your commercial kitchen equipment

Reactive Breakdown Service
We attend thousands of service calls every year and provide breakdown repair services that ensure your kitchen’s continued efficiency. Whether your commercial kitchen equipment needs repairing or replacing, we’ll advise on how to do so quickly and at minimal cost.

Planned Preventative Maintenance (PPM)
We know that keeping the cost of your commercial kitchen equipment as low as possible is vital to the success of your business. Performing regular preventative maintenance helps to increase the length of the equipment’s life cycle and improve its efficiency, so that you can get more use out of your ovens, grills, hobs, refrigeration solutions, freezers and other commercial equipment before it needs replacing.

Replacement and Refurbishment
If during our regular visits it becomes clear that a piece of equipment does need replacing or refurbishing, we will always do our best to help you find the most cost-effective solution based on your needs, budget and location. Over the years we have built successful partnerships with many equipment suppliers, so we can bring you the best prices on the market.

How often should commercial kitchen equipment be serviced?

Electrical appliances in kitchens need more attention because of the more demanding environment. The IET recommends more frequent inspections for catering equipment in kitchens. Inspection and testing every five years, as recommended by the Institution of Engineering and Technology. Gas checks and certifications need to be undertaken every 12 months and Ventilation Inspections ideally a minimum anual check. More often if you can.
If you don’t adhere to these guidelines and recommendations you may find your insurance is invalid which is a scary thought should the unthinkable happen.

Our Services include Repairs, Servicing and Installation of the following:

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Gas

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Ductwork Cleaning

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Appliance Repairs

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Kitchen Extraction

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Refrigeration

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Electrical Services

Custom Gas are one of the Southwest’s leading commercial kitchen maintenance and servicing contractor. We’ve been ensuring that commercial kitchens are operating optimally and meeting all Gas Safe regulations for over twenty years!

Whether or not we installed your commercial kitchen, Custom Gas can provide preventative kitchen maintenance visits and regular servicing support. Call us now to request a FREE consultation.

Emergency Ventilation Repairs and Servicing

If your commercial ventilation system has stopped working or just needs maintenance, get in touch with our highly experienced and qualified team today. Our fully accredited engineers offer both pre-planned maintenance and emergency callouts 24 hours a day, 7 days a week.

Whether your ventilation system is malfunctioning, is due a maintenance check or you’re looking for an upgrade, we can provide the expertise and experience needed to safely carry out the work to an exceptionally high standard at all times.

For the best commercial ventilation services in your local area, contact us today.

Customer Feedback:

"Lee installed my boiler recently and did a great job or getting in up and running and leaving the place clean after the work. If you are looking for someone who does what he says he will do and is helpful throughout, give him a bell."

Paul Morgan

"Had some work done by Custom Gas and was very impressed with them. They were so professional, knowledgeable and courteous. They recognized what the problem was instantly and found an appropriate solution. Work was performed quickly and they even cleaned up in the areas they worked in. If you want competent and reliable service, call Custom Gas! I would highly recommend them to others!"

Avin

"Excellent and reliable service. would definitely recommend to anyone looking for a professional who gets the job done.24/7 available"

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Commercial Kitchen Maintenance & Servicing Contracts – We can tailor our packages to suit your needs!

Our packages and contracts are listed below, however we know there is not a one-size-fits-all solution. That’s why we believe your package should be unique to your individual business needs! We can combine features of any framework to ensure it meets your operational needs and budget.

Meaning our Maintenance Contracts are a great choice to improve the efficiency of your equipment and reduce the down time caused by any potential equipment failure. Whatever maintenance contract you choose should help to give complete reassurance that your commercial kitchen will run smoothly, whether you’re an independent owner-operator restaurant or a group of hotels or casual dining chain.

We can offer professionally-serviced equipment with guaranteed reduction in breakdowns and down-time plus full certification on all gas and electrical equipment in line with current regulations. Ensure potential problems are identified and corrected before expensive repairs are necessary. You can benefit from increased cost efficiency with equipment that runs optimally that will inturn save energy and have increased equipment life.

Why maintenance is important to commercial kitchen?

Frequent cleaning, maintenance, and operational checks allow your commercial kitchen equipment to last long. Food debris, grease, and grime can reduce the efficiency of your kitchen machinery, leading to breakdowns and eventually, repair costs.

Maintenance Plans:

Bronze

OUR MINI BREAKDOWN RESPONSE PACKAGE

5 Days per week – 12 hour coverage
Paid monthly

FROM JUST £80 PLUS VAT

Silver

OUR FULL BREAKDOWN RESPONSE PACKAGE

7 Days per week – 24 hour coverage
5% Discount on parts and labour
Paid monthly

FROM JUST £100 PLUS VAT

Gold

OUR COMPLIANCE, MAINTAINANCE AND BREAKDOWN PACKAGE

7 Days per week – 24 hour coverage
Unlimited callouts
7.5% Discount on parts and labour
Annual Compliance Report
Package can be customised
Paid monthly

FROM JUST £120 PLUS VAT

Book a FREE Consultation

Ready to discuss the requirements for your commercial or industrial kitchen?
Whether you require the fitting of brand new equipment or the servicing and maintenance of your existing kitchen, we can help.
Just give our friendly team a call to discuss your project.

Custom Gas Ltd

Address:
22-2 Maitland Dr, Plymouth, PL3 5RU

Email:
info@customgas.co.uk

Phone:
07831 853040

Company Registration Number:
14261430